Privacy Policy

Last updated: June 2026

Top Cabs Jaipur ("Top Cabs", "we", "us" or "our") is an affordable, comfortable and eco-friendly taxi service operating in Jaipur, Rajasthan. We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what data we collect when you contact us or book a cab, how we use it, and the choices you have. By using our website, calling us or booking a ride, you agree to the practices described below.

1. Who we are

This website and taxi service is operated by [Your registered business name], having its registered office in Jaipur, Rajasthan, India (GSTIN: [GSTIN]). For any privacy-related questions you can reach us at topcab2025@gmail.com or call +91 94141 46691.

2. Information we collect

We only collect the information we need to provide a smooth, reliable cab service. This typically includes:

• Contact details — your name and phone number (and email address, if you provide one).
• Trip details — pickup and drop locations, date and time of travel, number of passengers, choice of car type and any special requests.
• Booking communications — the content of messages you send us via our booking form, WhatsApp or during phone calls, so we can confirm and manage your ride.
• Website usage data — basic technical information such as your browser type, device, approximate location and pages visited, collected automatically through analytics (see the Cookies section below).

We do not ask for or store payment card numbers, bank details, government ID numbers or any sensitive personal data on this website.

3. How we use your information

We use the information you share with us to:

• Provide the cab service you requested, including allotting a driver and vehicle for your trip.
• Send you booking confirmations, fare quotes, driver details and trip updates.
• Respond to your enquiries, calls and WhatsApp messages.
• Improve our website, fleet and customer service.
• Comply with applicable laws and resolve any disputes if they arise.

4. How bookings are handled

Most bookings and enquiries are processed directly over WhatsApp and phone. When you tap a "Book on WhatsApp" button or call us, your message and phone number are shared with our booking team so we can confirm your ride. WhatsApp messages are subject to WhatsApp's own privacy practices, which are outside our control.

5. We never sell your data

We do not sell, rent or trade your personal information to any third party for marketing purposes. We only share trip details with the assigned driver to the extent needed to complete your booking, and with service providers (such as our analytics tools) who help us run the website. We may also disclose information if required by law or to protect our legal rights.

6. Cookies and analytics

Our website may use cookies and similar technologies, including Google Analytics, to understand how visitors use the site so we can improve it. These tools may collect anonymised or pseudonymised information such as pages viewed, time on site and general location. You can disable cookies in your browser settings at any time; some site features may not work as expected if you do.

7. Data retention

We keep your booking and contact information only for as long as needed to provide our service, maintain trip records and meet legal or accounting requirements. Once it is no longer needed, we delete or anonymise it. Analytics data is retained according to the settings of the analytics provider.

8. Data security

We take reasonable technical and organisational measures to protect your information against loss, misuse or unauthorised access. However, no method of transmission over the internet or messaging app is completely secure, so we cannot guarantee absolute security.

9. Your rights

You may, at any time:

• Ask us what personal information we hold about you.
• Request that we correct inaccurate details.
• Request that we delete your information, where we are not required to keep it.
• Ask us to stop sending you promotional messages.

To exercise any of these rights, simply contact us using the details below and we will respond within a reasonable time.

10. Children's privacy

Our service is intended for adults. We do not knowingly collect personal information from children under 18 without the consent of a parent or guardian.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the "Last updated" date revised accordingly.

12. Contact us about privacy

If you have any questions, concerns or requests regarding your privacy or this policy, please contact us:

• Email: topcab2025@gmail.com
• Phone / WhatsApp: +91 94141 46691
• Business: [Your registered business name], Jaipur, Rajasthan, India